Support
How can we help?
For product help, purchase questions, accessibility feedback, or account-deletion support, email support@creativeseason.app.
Creative Season is preparing for its first iPhone release. Email hello@creativeseason.app to join early access.
Frequently asked questions
Can I use Creative Season without an account?
Yes. Solo seasons and private on-device practice work without an account. Sign in is needed only for account-backed features such as Circles.
How do I restore permanent access?
Open the app’s purchase screen and choose Restore Purchases while signed into the Apple Account that made the purchase.
Can Circle members see my writing or photos?
No. Circles receive only the coarse presence and logistics you choose to share. Detailed practice, notes, and notebook photos are not shared.
How do I delete my account?
Open Settings, then Account and Sync, and choose Delete Account. If you cannot access the app, email us from the address associated with your request.
What happens if I delete the app?
Device-private history and encrypted notebook scans are removed. Export anything you want to keep first. Apple separately manages purchase history.
Response time
We aim to reply within two business days. Creative Season does not provide emergency or crisis support.